![]() ![]() If your phone is still disconnected, you need to check whether the airplane mode is disabled. Then, you can load a web page to check whether the internet is connected. Please swipe down from the top on your mobile phone to check whether it is connected to the same wireless network with the computer you are going to use. Here are something you can do: Check network connectivity When you receive We can't connect to your phone message on your computer, it seems that there is a connection error with your phone. Read More Connection Errors with Your Phone
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